What is Iitc CRM?

Iitc CRM is a Customer Relationship Management(CRM) software solution that provides a 360-degree view of your customers and business. Making it easy for your Sales, Marketing and Customer Service departments to discover key information tIitc CRM has all the features you need to accelerate your business growth and provide exceptional customer experiences


Iitc CRM has all the features you need to accelerate your business growth and provide exceptional customer experiences
Iitc CRM客户管理系统具有加速业务增长和提供卓越客户体验所需的所有功能

Sales
销售
Improve sales and grow your pipeline

with our sales automation modules.
Model your sales process using our tools
to increase lead conversion rates, send personalised
quotes and prioritise which opportunities you
should be pursuing next.
使用我们的销售自动化模块提高销售并扩大销售渠道。使用我们的工具为您的销售流程建模,以提高潜在客户转化率,发送个性化报价,并优先考虑您下一步应该寻求的机会。


Marketing
市场营销
Our Reports module allows users to build,
generate and manage reports based
on real time data.
Teams can gather data from any module
within your CRM to generate reports that
will display vital information for your business
in real-time.
使用我们的CRM提高您的品牌知名度。使用自定义字段来建模您的角色,并使用我们的目标列表模块成功分割您的数据。创建引人入胜的营销活动,发送营销内容并自动化营销任务。

Reports
报告
Our Reports module allows users to build,
generate and manage reports based
on real time data.
Teams can gather data from any module
within your CRM to generate reports that
will display vital information for your business
in real-time.
我们的报告模块允许用户基于实时数据构建、生成和管理报告。团队可以从CRM中的任何模块收集数据,以生成实时显示业务关键信息的报告。

Dashboard
仪表板

Monitor the business data that is important
to you at a glance,
with personalised real-time dashboards
for you and your users.
通过为您和您的用户提供的个性化实时仪表板,一目了然地监控对您重要的业务数据。

Customer
客户

Get a 360-degree view of your customer
base at any given time. Use insights to build
strong and lasting relationships.
随时获得客户群的360度视图。利用洞察力建立牢固持久的关系。

Workflow
工作流

Automate key actions based on previously set
conditions within the CRM and free your teams
of time-consuming admin tasks.
根据以前在CRM中设置的条件自动执行关键操作,并将您的团队从耗时的管理任务中解放出来。

Activity
活动管理

Management Record and automate key
touchpoints with your customers with our Calls,
Meetings, Tasks and Notes modules.
Our personal and shared calendars allow
your users to keep track of their day to day
and never miss a client appointment!
通过我们的电话、会议、任务和笔记模块,记录并自动化与客户的关键接触点。我们的个人日历和共享日历允许您的用户跟踪他们的日常生活,永远不会错过客户约会!

Case Management
案例管理

Our Case Management modules & self service
portal allows users to successfully manage
customer issues.
Manage all correspondence within the case,
use workflow to track resolution times
and monitor case categories to understand
the problems your customers face.
我们的案例管理模块和自助服务门户允许用户成功管理客户问题。管理案例中的所有通信,使用工作流跟踪解决时间并监控案例类别,以了解客户面临的问题。

Configuration Studio
配置工作室

Our solution comes equipped with a range
of System Admin tools which allows you
to make your CRM your own,
without development! Add new fields,
customise layouts and even create whole new
modules is just a taste of what you can achieve!
我们的解决方案配备了一系列系统管理工具,让您无需开发即可自行创建CRM!添加新字段、定制布局,甚至创建全新的模块,都是您所能实现的尝试!
What industries are using our CRM?
哪些行业使用我们的CRM

Manufacturing
制造业


Public Sector政府部门

Technology
科技

Finance
财务

Not For Profit
非盈利组织

Energy
能源

Legal
法律

Education
教育

Retail
零售

Healthcare
保健

Transportation
/Logistics
运输/物流

Travel
旅行